We just moved mldserviceslex.com to a new virtual server at GoDaddy, and when we went to setup our email we started getting bounce backs with the error 554 Message refused (in reply to end of DATA command).

Great! What could the problem be? Went to GoDaddy’s support site, and really did not find much except for setup info and all looked to be OK.

Went out to Google and typed in the error plus godaddy vps server like this:

554 Message refused. (in reply to end of DATA command) +godaddy +vps

Wow! Look at the results and some of you all are just down right mean. Some go as far as accusing GoDaddy of knowing an issue exists and that they were not going to fix the problem. So now I am afraid to call support, because I figure that I am going to hear the same response!

Well not this time. I dealt with two fantastic support people and within 20 minutes the problem appears to be resolved.

The tech had me shut down Spamassassin on my VPS and send an email and it went through!!

service spamassassin stop

Sent test message from my mldservices account to an yahoo account. Working.

Next up I am told is to do an update to Spamassassin.

sa-update

Now I am told to restart Spamassassin.

service spamassassin restart

Now another test. WooHoo!! It still works!

Great Job by the GoDaddy support staff.

If you would like advice on the best web hosting plans and providers for your need, just contact me.

Matthew L Davidson

Lexington, KY