After working in the computer industry in both the private and Federal Government sectors
I recognized a need for technical services and support for the Small and Medium size
business (SMB) market.
With a goal of assisting these customers I established MLD Services to provide training, installation, documentation, security, hardware repair, and web based services. My primary goal is to assist MLD customers in using technology to run their businesses in an efficient, secure environment.
September 2009 - Present: MLD Services
Since last September I have been providing the following services for customers.
2002-September 2009: US District Courts Lexington, KY
Systems Administrator / Manager
- Duties included building and maintaining servers running Red Hat Linux, Fedora Linux, Microsoft Windows 2000 Server, Sun Solaris, for web, database and file servers.
- Built the current public web server with a content management system; running Fedora Linux, Plone and Zope, that allowed Eastern District of Kentucky jurors to access the system through a web page to see if they were required to show up for Court. The system also allowed the Court’s juror Administrator to make changes and update the site from anywhere that has an Internet connection.
- Built and maintained the Court web site. The original web site was built using Microsoft Word 97 and did not have support for web browsers such as Firefox. When I finished the site update it was compatible with all major web browsers running on Apple, Windows, or Linux.
- Built and maintained Linux file servers running Unison so travelling Judges and staff could work from files on a local server and updates sent back to their duty station’s local servers and vice versa.
- I also received training on Informix databases and SQL, and was in charge of making sure databases were up and running, and backed up to tape.
- Created the courts first standard image using Microsoft’s Sysprep utility with Windows XP to deploy a large shipment of computers to all six Eastern District of Kentucky Courthouses and I was also involved in scripting repetitive tasks for users with Microsoft VBScript and Wintask.
- Duties for desktop support include software installation, updates, and training. Desktop support also included hardware upgrades and repair.
2000–2002 Siemens Business Services Lexington, KY
Level 3 Support for Toyota Motor Manufacturing, KY
- During my time at Toyota I actually worked all levels of support; L1, L2, and L3 technician.
- Duties for L1 and L2 entailed all aspects of desktop support. Desktop systems were supplied by IBM and Dell.
- Responsible for pre-shift checks and maintenance of Assembly Control System running OPEN VMS and Oracle databases.
- L3 responsibilities include configuring and maintaining network and server hardware, and support of Toyota’s proprietary factory systems. Network Hardware included; Cisco 6509 Hubs, Cisco 3548 switches, IBM 8260 Hubs, and IBM 8271 switches. Server Hardware included Compaq / HP servers.
269 long Branch Lane - Lexington KY. 40511-8832
Phone: 859-252-0081 | Cell: 859-619-5854 | Email: firstname.lastname@example.org